Skip Navigation
Volunteer Bucks Home
  • Organisations
Create accountLog in

Contact

  • New Rd, Weston Turville, Aylesbury HP22 5XQ, UK
  • [email protected]
  • 01296 846678
Volunteer Bucks

Volunteer Bucks

  • For volunteers
  • For organisations
  • Contact
  • About us

Join

  • Opportunities
  • Discover Organisations
  • Create organisation
  • Create account
  • Login
  • Help
  • Policies
  • Privacy Policy
  • Terms

Powered by Deedmob tools (opens in a new window)

Post | July 2024 | 2 min read

Paul - volunteer Independent Custody Visitor

Written by

Cheryl Scott
Man who is smiling with white hair, shirt and blue jacket

Voluntering at Aylesbury Police Station, Paul feels that this is an important role and says that he gets far more out of volunteering than he feels he puts in.

What is your role?

I’m part of a team of independent custody volunteers who make unannounced visits to people held in police custody to check on their rights, entitlements, wellbeing and dignity. The independent custody visiting scheme is run by the Office of the Police and Crime Commissioner, and all my custody visits are to Aylesbury Police Station.

What attracted you to this role?

I have been volunteering for years in various roles, including those that the Volunteer Matching Service matched me to. They have always tended to be practical roles, very worthwhile and rewarding but the Independent Custody Visiting role offered more of an intellectual challenge than some other roles. I worked for the Police Service many years ago and that also played a part in piquing my interest.

What difference do you think your role makes?

It is an opportunity to be an independent voice commenting on the running of the custody process. It is important to both the person being detained and to the Police who have placed that person in custody, providing an independent perspective to both sides.

Was there a long induction process before you could get started?

It did take a while – I was matched to the role in July but did not do my first custody visit until December. For a while, visits were difficult to do because of Covid-19. Both the interview stage and the induction process were positive experiences and so didn’t dampen my enthusiasm for the role.

What has the experience been like so far?

It is living up to my expectations and the induction process prepared me very well, so there have been no real surprises. The most interesting bit is meeting people in very unusual circumstances and working out how to have a conversation with them that reassures them of my independence and can establish whether they are being properly treated without prying into how they came to be detained. Some detainees definitely welcome the human element that the custody visits provide.

Would you recommend this role to others?

Yes, I am enjoying it and would be happy to talk to anyone about the role. Anyone who has an independent perspective, and an open mind could volunteer as a custody visitor. It would actually be good to have more diversity across the team reflecting other the wider range of equality characteristics.

Would you recommend volunteering generally?

Yes. It seems to me that in every role I have, I get more from the experience than I feel I have given. I have met such a variety of people that I would not otherwise have done. Most importantly, I feel I am part of something that is delivering for the common good.

Additional information:

You can find out more about Independent Custody Visitors on the website for the Office of the Police and Crime Commissioner.

Share Post
Related Posts
Gentleman wearing a striped shirt and grey blazer on white background

Sayed - Funding Information and Research Volunteer

Sayed joined the Community Impact Bucks team through Volunteer Bucks as a Funding Information and Research Volunteer to help identify vital funds for local organisations across Buckinghamshire.
See more
Volunteer standing in front of museum

Charlotte - Front of House volunteer at Wycombe Museum

Charlotte has been volunteering with Wycombe Museum as a Front of House volunteer since September 2024. She was one of the first volunteers to successfully match to an opportunity on Volunteer Bucks. How did you out about Volunteer Bucks and the volunteering opportunity? I initially heard about Volunteer Bucks through a Facebook post shared by the Mayor of High Wycombe. When I used the platform for the first time, I thought it was excellent, and I was amazed by the number of roles available. I have shared Volunteer Bucks with several friends because there is so much available - whether you're interested in nursing, gardening, or supporting young people. There is something for everyone. Applying for the role with Wycombe Museum was straightforward. I found the role in a search, applied on the platform, and they got back to me almost immediately. From there I was able to arrange a time to go in for an interview and start volunteering. What is your volunteer role and what does it involve? My role as a Front of House volunteer at Wycombe Museum is varied. It involves being on hand to welcome visitors, supporting with school visits & community events, and general day to day running of the museum. This role also requires me to explain displays, answer questions, and encourage donations when needed. Why do you volunteer? I have the time to spare and wanted to use it to give back to the community. I'm a very social person and volunteering allows me to meet new people, keep active, and use my brain. Volunteering also allows me to have more structure in my week. As a minimum I volunteer on a Friday every week and help out when there are special events too. What attracted you to this role? When my children were little, we visited the museum often as it was local to me. We always had a good time as a family, so I wanted to pay it back - especially as the museum is a free service! I previously has a career in nursing and wanted to step outside my comfort zone to try something new. The Front of House role gives me the perfect opportunity to do so. What are the best bits of volunteering in this role? I love all of it - it's a great team. The Volunteer Manager keeps everything well organised, and I get the change to learn lots. I have been paired with another volunteer, and we've got a plan in place where I can learn something new about an object every week. What's the most challenging part of this role? Nothing is challenging, I just enjoy it! Would you recommend volunteering and if so, why? I would highly receommend volunteering to anyone who is able to offer their time. Gaining knowledge and meeting new people are great benefits. And if people aren't already using Volunteer Bucks, they should! Volunteer Bucks has changed my life - it's exactly what I was looking for.
See more
Noreen - case study headshot

Noreen - Accounts and Finance Support Volunteer

Noreen supported the finance team at Talkback UK with their invoicing processes. She was one of the first volunteers to use Volunteer Bucks. How did you find out about Volunteer Bucks and the volunteering opportunity? I had been using the Volunteer Matching Service since September 2023 and made the switch over to Volunteer Bucks when the platform became available. The transition was easy; I didn't have to do anything except register myself. Finding my volunteering role was simple too - the platform and interface are very user-friendly. Roles are easy to search for and all the information you need is readily available. I applied in September, and after the interview and checks I was able to start the role in the same month. What was your volunteer role and what did it involve? My role with Talkback UK was the Accounts and Finance Support volunteer. This involved helping the finance team to upload and pay invoices for the charity. I think I joined the organisation at a pivotal time. They had an audit coming up, so I was able to facilitate clearing up the backlog of work. Why do you volunteer? I had been off work for several years to focus on raising my children. Volunteering is a great way for me to gain experience and get back into work. What attracted you to this role? There were a couple of reasons why I chose this role. Firstly, I was attracted to the mission and work of Talkback UK. They offer great support to autistic people and getting them back into the mainstream world. Secondly, because I had previously worked as an office administrator in a college for 6 years, so it was a familiar environment to ease myself back into. I wanted to work in the background for a worthwhile cause, and this was a great way to do it. What were the best and most challanging parts of this role? For me, the part I enjoyed most was learning something new and learning what goes on behind the scenes for a charity. There wasn't anything too challenging, but the systems and processes did take some time to get used to. Every organisation does things their own way, so it did take some time to learn the ropes. Would you recommend volunteering and if so, why? Yes, definitely! I believe what you give back to society with any role, especially in a charity like this, makes volunteering worthwhile. I would recommend to everyone to volunteer in whatever field they're interested in if they are looking for a job or if they have any time on the side. I'm in a paid role now which volunteering helped me get to. When I left, I as even able to recommend my friend who took over the role.
See more