Arabic Speaking Befrienders - Wycombe Refugee Partnership - 1- 3 hrs per week

The role of befriender at Wycombe Refugee Partnership may include:

• Registering the family with the GP and dentist, helping towards independence in arranging and attending appointments. Occasional explaining of NHS appointment/referral letters and helping to request interpreters if necessary. 
• Orientation of the High Wycombe town, including orientation to shops of specific interest and supermarkets.
• Registering at the library, with follow up visits to help them understand and access services/community groups.
• Providing assistance with transport to appointments, working towards independent travel as much as possible.         
• Helping read school emails and information, and liaising with the education team
• Helping the family keep a diary/system of important school dates, appointment dates etc
• Helping with Universal Credit / Child Benefit applications and appointments

You will be part of the Volunteer Supporter team, with a Team Lead and other volunteers to support and guide you. You will receive orientation, induction and will shadow another volunteer to learn how we work alongside our beneficiaries.

Skills required

• Arabic (able to understand spoken Levantine dialects), fluent English
• Good listening and communication skills
• The ability to work sensitively, show empathy and maintain confidentiality.
• The ability to work as part of a team, a non-judgmental attitude and the ability to treat people with respect and dignity, irrespective of race, religion, or status.