Online Retail Volunteer

You will be working with our Online Sales Manager and our volunteer team to maximise the funds we can raise through the sale of valuable and interesting items donated to us.

For some roles a knowledge of eBay would be helpful, but for others an interest in packing parcels neatly would definitely be an advantage.

You may be involved in the following activities:

• Researching items to maximise knowledge and value before they are sold online.
• Listing and photographing items to be sold online.
• Select and pack sold items ready for dispatch.
• Responding to customer queries online, providing excellent customer service.
• Using your online sales knowledge to find ideas to develop our online sales offer and improve the online shopping experience for customers.

All volunteers are given support and training as necessary to ensure you are happy and confident in your role