Library IT Support at Buckingham Library

At Buckinghamshire Libraries, our customers often require help using our PC's or their own devices. We are looking for volunteers who would like the opportunity to support customers and build confidence for those who need support with their own device or general digital skills.

The ideal volunteer will help customers navigate and learn digital skills such as accessing emails, word processing, internet browsing, online tasks and smart phone skills. We aim to promote digital inclusion and independence through accessible and supported drop in sessions.

Learners will use library PC's or bring their own laptop, tablet or smartphone to the library.

We are looking for volunteers with:

• good, sound knowledge of digital packages and the internet
• confidence using computers and mobile devices
• good verbal communication skills
• good literacy and numeracy skills
• possible experience of delivering IT training
• able to commit to supporting regular weekly sessions

Buckinghamshire Library Volunteers are required to:-

• complete an application form
• provide two references
• take part in a full induction process
• be aware of Buckinghamshire Council’s aims, organisational values and behaviours and their impact on this role.
• carry out the duties of this role in accordance with the Council’s policies in respect of diversity and community cohesion.
• carry out all tasks and responsibilities with reasonable care for the health and safety of others and to co-operate fully with the Council in Health and Safety matters.